Shipping
Policy.

Order Processing

• All orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During product launches, promotions or peak shopping periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are shown above. They begin after order processing and are not guaranteed. Actual delivery can vary due to your destination, customs clearance, weather, courier operations and external events.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer free-shipping promotions. Any applicable conditions will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor the delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee that changes can be made after an order has been processed or shipped.

If a package is returned because the customer supplied an incorrect or incomplete address, the customer will be responsible for reasonable additional shipping fees required to resend the order.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and provide an update as quickly as possible.

Delivery estimates can be affected by carriers, customs, severe weather or other circumstances outside our reasonable control. Nothing in this policy excludes or limits any statutory delivery rights or responsibilities that apply to your order.

International Orders

International customers are responsible for any customs duties, taxes, import fees or other charges imposed by their country. These charges are not included in the product price or shipping cost unless expressly stated at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible—preferably within 48 hours of delivery—with your order number and clear photographs of the damaged item or items and packaging. We will assess the situation and arrange an appropriate resolution.